Chantal van Nuland

Technical Virtual Assistant & Web Developer

Work experience

  1. Costa Wave Web

    Freelance web developer & technical support

    Own practice for websites and technical solutions in Next.js, Astro and Shopify. From business site to webshop with integrations: I build what turns visitors into clients, because the first few seconds decide whether someone stays or clicks away. AI is a standard part of my workflow, from architecture to integrations. Technical problems others leave behind, I solve.

  2. Marketing agency (white-label, anonymised)

    White-label website production

    Building white-label websites for a marketing agency's clients, under their brand (including via Lovable / vibe coding). Fully discreet: clients see the agency, not me. Proof that I can reliably work invisible behind a brand.

  3. DamesZaken Alicante

    Co-founder / organiser

    DamesZaken Alicante started with a first drinks evening and an idea. Built from nothing into an active community for entrepreneurial women on the Costa Blanca. Monthly events where people make real connections and collaboration follows. Building relationships is the most powerful business skill there is, and that is what we build on every month.

  4. Own initiative

    Business development & market exploration

    Explored the web development market on the Costa Blanca through market research, networking and testing services and business models. Investigated which approaches work and how doing business in Spain differs from the Netherlands. Technical knowledge kept current and expanded. First Costa Wave Web clients started in the process.

  5. Comdes Componenten BV

    Inside Sales / technical product support

    First point of contact for clients in the electronics and component sector: connectors, housings, keypads, displays and transformers for consumer electronics, medical equipment and industrial production lines. Technical product advice, coordinating design services and translating client specifications into bespoke solutions. Managed quotations, price negotiations and delivery schedules, working alongside manufacturers in Europe, North America and Asia.

  6. Angst+Pfister

    Deputy Internal Sales Manager

    Managed and improved the internal sales operation: monthly reporting on call-off contracts, quotations, rush orders and client advice across the Netherlands. Processed technical drawings and liaised with engineers on production solutions. Trained new staff, onboarded new clients and wrote and implemented work processes from scratch. Six years as the connection between technology, process and client.

  7. PSL Europe

    Sales Agent, Premium Gifts

    In the premium gifts industry: daily review of print files and technical drawings, advising clients on finding the right promotional gift and managing price processes and orders. Daily contact with production teams in China for status updates and on-time delivery. Developed alternative solutions when the desired design turned out not to be feasible.

  8. Various roles (customer service & sales)

    Client contact, sales & support

    Over 10 years in client-facing sales and support: insurance, credit services, paper and office supplies. Set up a ticket service desk, led a CRM implementation and rewrote work processes. Identified cross-selling and upselling opportunities and kept clients informed about available options. The foundation was built here: client contact and process thinking as second nature.

Education

  • 2009

    HBO Digital Communication

    NCOI Opleidingen

Certifications

Skills

Support & client contact

  • Client requirements → specs
  • Ticketing & triage
  • Client onboarding & retention
  • CRM & process improvement

Technology

  • Next.js / Astro / React
  • Sanity
  • Shopify
  • WordPress
  • CMS & content
  • Automation with ActiveCampaign & Plug&Pay
  • SEO & technical checks
  • Working with AI tools
  • Lovable / vibe coding

Process & organisation

  • Project coordination
  • Writing work processes
  • White-label collaboration
  • Technical documentation
  • Remote working

Languages

  • Dutch Native
  • English Full professional proficiency